Return Policy

We do not accept returns or exchanges unless the item you purchased is defective. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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  •    Lip Service
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  •    Le Lude
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  •    Vini Italia Importers
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  •    Hoopenburg Wines
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  •    Black Elephant
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  •       Liqueurs
  •       General
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  •       Wine
  •       General
  •    Meridian Wine Distribution
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  •       Glasses
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  •    Beaumont Family Wines
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  •    Distinctive Brands
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  •    Crystallum
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  •    Bouchard Finlayson
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  •    Vondeling
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  •    Springfield Estate
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  •    Jordan Winery
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  •       General
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  •    Grangehurst Winery
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  •    Creation
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  •       Sparkling wine
  •    Eikendal Vineyards
  •       Wine
  •    Mont Du Toit
  •       Wine
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  •    Koelfontein Estate
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  •    Nicholson Smith Agencies
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  •       General
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  •       General
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  •       General
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  •    Pernod Ricard
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  •       General
  •    Zwakala
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  •       General
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  •    RGBC
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  •       General
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  •       Spirits
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  •       General
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  •    Newton Johnson
  •       Wine
  •    Boplaas Landgoed
  •       Wine
  •    Waterford
  •       Wine
  •    Constantia Glen
  •       Wine
  •    Koelenhof Wynkelder Eiendoms
  •       Wine
  •    Klein Constantia
  •       Fortified Wine
  •    Oldenburg
  •       Wine
  •       General
  •    Wildekrans
  •       Wine
  •    Waterkloof
  •       Wine
  •    Beam Suntory
  •       Spirits
  •    Distell
  •       Spirits
  •    SG Convenience
  •       Spirits
  •       Liqueurs
  •    Shaw Premier Brands
  •       Spirits
  •    Not specified
  •       Spirits
  •       Wine
  •       General
  •       Glasses
  •       Beers
  •       Ciders
  •       Sparkling wine
  •    OTI (Diageo)
  •       Spirits
  •    Unit 43
  •       Spirits
  •    Great Domaines
  •       Wine
  •       Accessory
  •       Non-Foods
  •    Norman Goodfellows
  •       Spirits
  •       Wine
  •    Gabrielskloof
  •       Wine
  •       Sparkling wine
  •    Holden Manz
  •       Wine
  •    Idiom Wines
  •       Wine
  •       Spirits
  •    Raka Wines
  •       Wine
  •    Babylonstoren
  •       Wine
  •       General
  •       Non – Alcoholic Beverages
  •    Hermanuspietersfontein Wingerde
  •       Wine
  •    Rijks Cellar
  •       Wine
  •    Oude Molen
  •       Spirits
  •    Heineken Beverages
  •       Spirits
  •    Oak Valley Wines
  •       Wine
  •    Campari
  •       Spirits
  •    Vrede En Lust
  •       General
  •    Studgate II Trust T/A Cavallo Wine
  •       General
  •       Wine
  •    Dalla Cia
  •       Wine
  •       Sparkling wine
  •    Noble Hill Wines
  •       Wine
  •    Remhoogte
  •       Wine
  •    Fire Brand Africa
  •       Spirits
  •    Vassco
  •       Spirits
  •    DVF
  •       Wine
  •    Longridge Wynlandgoed
  •       Wine
  •    Tierhoek Wines
  •       Sparkling wine
  •       Wine
  •    Anthonij Rupert
  •       Wine
  •    Hartenberg Farm
  •       Wine
  •    Waterford Estate
  •       Wine
  •    Branded IT
  •       Spirits
  •    GLM
  •       Spirits
  •       Whiskey
  •    CLM
  •       Spirits
  •    Highlands Road Wine
  •       Wine
  •    Opstal Wines
  •       Wine
  •    Dornier Wines
  •       Wine
  •    Karino Homeland Distribution
  •       Spirits
  •       Liqueurs
  •    Grand Cru Glassware
  •       Glasses
  •    Benguela Cove
  •       Sparkling wine
  •       Wine
  •    Keet Wines
  •       Wine
  •    Nicholson Smith
  •       Wine
  •       Non – Alcoholic Beverages
  •    Social Enterprise
  •       Non – Alcoholic Beverages
  •    Navigate World Whisky
  •       Spirits
  •    Carmen Stevens Wines
  •       Wine
  •    Mosi Wine
  •       Wine
  •    Steele Wines
  •       Wine
  •    CULT VINES
  •       Wine
  •    Klawer Wines
  •       Fortified Wine
  •    Toasted Barrels
  •       General
  •       Wine
  •    bellevue
  •       Wine
  •    Hidden Valley Wines
  •       Wine
  •    Vina Convalium
  •       Wine
  •    Sadie Family Wine
  •       Wine
  •    Saronsburg Cellar
  •       Wine
  •    Stellenview
  •       Wine
  •    Crystallum Coastal Vineyards
  •       Wine
  •    Premier Cru Wines
  •       Wine
  •       Sparkling wine
  •    Olifantsberg
  •       Wine
  •    One Happy Valley
  •       Wine
  •    Vinoneers
  •       Wine
  •    Catherine Marshall Wines
  •       Wine
  •    Tempel Wines
  •       Wine
  •    Breeze
  •       General
  •    EC Wine Exports
  •       General
  •    Wade Bales
  •       Wine
  •    Peter Falke
  •       Wine
  •    Vinesse
  •       Wine
  •    Appellation SA
  •       Wine
  •    Diemersdal
  •       Wine
  •    Kleine Zalze
  •       Wine
  •    Kershaw Wines
  •       Wine
  •    Royal Oaks
  •       Wine
  •    Eagles Nest
  •       Wine
  •    Veblen Industries
  •       Spirits
  •    Hamilton Russel
  •       Wine
  •    Mullineux
  •       Wine
  •    Brand IT
  •       Spirits
  •    Copper Republik
  •       Spirits
  •    Neil Ellis
  •       Wine
  •    Rhebokskloof
  •       Wine
  •    Kumusha Wines
  •       Wine
  •    Uva Mira
  •       Wine
  •    Doolhof Wine Estate
  •       Wine
  •    Epicurean
  •       Wine
  •    Bottega Family Wine
  •       Wine
  •    USANA
  •       Wine
  •    Andre Van Rensburg
  •       Wine
  •    Art&Gin
  •       Spirits
  •    Wildeberg & Kompanijie
  •       Wine
  •    Sutherland
  •       Wine
  •    Cape Brewing Company
  •       Spirits
  •    Doos Wine
  •       Wine
  •    Zevenwacht
  •       Wine
  •    Kasteelberg
  •       Wine
  •    McFarlane Wines
  •       Wine
  •    Spider Pig
  •       Wine
  •    Quoin Rock
  •       Wine
  •    Amari
  •       Sparkling wine
  •    Overhex Wines
  •       Wine
  •    Casa Simelia
  •       Wine
  •    Vinoneer
  •       Wine
  •    Saggy Stone Brewing
  •       Beers
  •    illimis
  •       Wine
  •    Lothian Vineyards
  •       Wine
  •    Saltare
  •       Wine
  •    Kindred Spirits
  •       Spirits
  •    Tesselaarsdal
  •       Wine